ISO 9001:2015 QMS LA

Learning Objective:

• Describe the purpose of a Quality Management System and explain 8 principles of quality management.
• Explain the purpose, content and interrelationship of ISO 9001, ISO 9000, ISO 9004 and ISO 19011
• Interpret requirements of ISO 9001 in the context of an audit.
• Describe roles and responsibilities of auditors and lead auditors.
• Plan and conduct an audit in accordance with ISO 19011.
• Report the audit, including writing valid, factual and value-adding nonconformities.
• Undertake audit follow-up activities, including evaluating the effectiveness of corrective action by process owners.

WHO SHOULD ATTEND?

Anyone who is or aspires to be:

• A Third Party Assessor or Lead Assessor
• Responsible for undertaking audits of suppliers/subcontractors
• Responsible for implementing internal audits and audit programs
• Responsible for implementing the ISO 9001 series of standards

Course content:

• A brief discussion upon ISO 9000 Standards series
• 8 Quality Management Principles
• Process Approach including the PDCA Cycle
• Auditing against ISO 9001 Standard Requirements
• Quality Management System documentation
• Auditing Standard ISO 19011 requirements
• Roles and Responsibilities of Auditor
• Audit Planning
• Checklists, Non Conformance Reports
• Audit Reporting
• Final Team Meeting / Follow-up
• Verification / Audit Records
• Accreditation / Certification and Auditor Registration
• Exercises, case study etc
• Course Examination

Course Structure:

The course is highly participative and will enable delegates to build on existing skills. Emphasis is placed on practical application of assessment knowledge and skills. Realistic case studies allow delegates to apply skills and knowledge to all stages of the assessment process. This course has been designed with input and feedback internationally from a number of trainers, customers and training consultants.

Duration:

5 Days